A continuous series of inspections is underway in government hospitals in Delhi. Several healthcare services initiated by Delhi’s popular CM Shri Arvind Kejriwal are being regularly examined to ensure their effectiveness. In this regard, Delhi’s Health Minister Shri Saurabh Bharadwaj is consistently conducting inspections at hospitals under the Delhi government. Today, Minister Shri Saurabh Bharadwaj inspected the Hedgewar Hospital near Karkardooma Court and Lal Bahadur Shastri Hospital in the Trilokpuri area of Delhi. During the inspection, the Health Minister interacted directly with patients and their families in the hospitals, making an effort to understand the current situation of the hospitals.
The admitted patients and their families expressed their satisfaction regarding cleanliness in the hospital. Inquiring about the quality of food provided to patients, Minister Shri Saurabh Bharadwaj received positive feedback from all patients. The Minister also engaged in discussions with hospital administration to ensure that there are no issues or deficiencies in the hospital operations. He specifically inquired about the availability of medicines, and upon interacting with both patients in line and those admitted, the Health Minister gathered information to verify the accuracy of the details provided by the hospital administration. The information provided by the hospital administration was found to be accurate after cross-checking. Minister Shri Saurabh Bharadwaj assured the hospital administration that if they encounter any issues in the hospital’s functioning, he is ready to provide support.
No VIP Treatment under Hospital Staff Names
Delhi’s Health Minister Shri Saurabh Bharadwaj announced that during his inspection at Lal Bahadur Shastri Hospital, he received complaints from some patients. They reported that hospital staff, in the name of specific personnel, were bypassing the queue and directly taking people to see the doctor. This practice caused inconvenience to those waiting in line. In response, Minister Shri Saurabh Bharadwaj promptly directed the hospital administration that no VIP treatment would be provided to anyone in the name of staff. He emphasized that hospital staff, just like the general public, should wait in line for their turn to consult with the doctor. The Health Minister issued stern instructions to the hospital administration, stating that if such complaints arise in the future, strict action would be taken against the hospital management. He emphasized the importance of equal access to healthcare services for all, whether they are ordinary citizens or working in hospital administration.
Patient Satisfaction with Hospital Cleanliness
During the hospital inspection, the Health Minister inquired about the cleanliness of the hospital from the patients and their families. Almost all patients expressed satisfaction with the cleanliness of the hospitals. The Minister asked if the cleanliness was maintained regularly or if it was due to the inspection. Patients and their families confirmed that the hospital maintains cleanliness consistently, and the hospital has good arrangements for hygiene. Minister Saurabh Bharadwaj also spoke with the staff responsible for hospital cleanliness. Since these staff members are contractual workers, the Minister discussed any issues they might be facing. The staff confirmed that they receive their salaries on time and have no problems. To ensure continued satisfaction, Minister Shri Saurabh Bharadwaj suggested that periodic meetings be conducted between the hospital administration and these contractual workers to address any concerns. This approach aims to prevent future issues and maintain the smooth functioning of hospital services.
Patient Accuses Sanitation Worker of Bribery
Minister Shri Saurabh Bharadwaj revealed that during his inspection at Doctor Hedgewar Hospital, a patient lodged a complaint against a female sanitation worker in the hospital. The patient alleged that the sanitation worker was taking money from people and breaking the queue, facilitating direct access to the doctor for treatment. Taking prompt action, the Minister immediately summoned the sanitation worker to investigate the truth of the accusation. In a closed-door meeting, Minister Shri Saurabh Bharadwaj questioned both the sanitation worker and the doctors present about any instances where patients complained about demands for bribes by sanitation or security staff to expedite medical consultations. The doctors unequivocally denied any such practices. Minister Shri Saurabh Bharadwaj, in pursuit of more concrete details, engaged directly with several patients present at the hospital during his visit. He attempted to understand if there have been any instances where cleaning staff, security personnel, or any other hospital employees solicited bribes for expedited medical treatment. Despite thorough inquiries, the patients unanimously denied any experience of bribery. Even a patient who had been undergoing treatment at the hospital for approximately the last eight months affirmed that there had been no demand for bribes during this period. The Health Minister, exercising caution, instructed the hospital administration to conduct a comprehensive investigation. He emphasized the need for heightened vigilance to ensure that such complaints do not arise in the future, maintaining the hospital’s reputation for integrity and credibility.
